Microsoft Dynamics is a line of enterprise resource planning and customer relationship management software applications. Microsoft markets Dynamics applications through a network of reselling partners who provide specialized services.
It is used to drive marketing effectiveness and sales productivity for business and helps into handle the complete support chain. It provide social insights and business intelligence.
It allows them to manage customer relationships and related data. It also helps marketing team to become more productive. It also helps the team to gain deeper insights into customer relationships with different business units.
The Microsoft Dynamics focus-industries are retail, services, manufacturing, financial services, and the public sector. Microsoft Dynamics suite of applications includes- Microsoft Dynamics AX, Microsoft Dynamics CRM, Microsoft Dynamics NAV, Microsoft Dynamics SL, Microsoft Dynamics GP.