Customer Relationship Management

Customer relationship management is a technology for managing all your company’s relationships and interactions with customers and potential customers.

It uses data analysis about customers’ history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.

A Customer relationship management system helps companies stay connected to customers, streamline processes, and improve profitability. The goal of a Customer relationship management system is simple: Improve business relationships.

Microcorporate helps you customize Calendar/Reminder System, Document Storage, Email Marketing, Internal Chat Integration, Lead Scoring, Auto-response, Marketing Automation Integration, Mobile Access, Quotes/Proposals, Segmentation, Social Media Integration, Task Management, Territory Management, Marketing & Sales Analytics and other industry specific areas of Customer relationship management system.

How we work

  • 1. Requirements Analysis

    A good business requirements analysis helps to get what you want. It leads us to better understand the business needs, and helps us break them down into detailed, specific requirements that everyone agrees on.

  • 2. Defining Problems and Opportunities

    By defining problems properly, we make them easier to solve, which means saving time, money and resources for you. A well-defined problem and opportunity often contains its own solution within it, and that solution is usually quite obvious.

  • 3. Deriving Analytical Solutions

    We connect the dots to go beyond addressing symptoms, and derive comprehensive solutions and an effective strategy based on insights providing businesses with a competitive market advantage and long-term stability.

  • 4. Strategic Planning and Execution

    A well-crafted execution plan significantly increases the probability of success. The strategic planning and execution process is about providing information you can act upon to drive performance and improve your business.

  • 5. Review and Maintenance

    Companies continue to evolve, and so do the technologies that support it. We ensure business to scale up with the change, measure an organization’s progress towards achievement of its strategic and business goals.

Prices

Initial Consultation to discuss the project scope

FREE!

Required software license and extensions

$$$

Consultation, analysis and deployment

$$$

Training, system operator certification and support

$$$

Security, maintenance and updates

$$$