Customer relationship management is a technology for managing all your company’s relationships and interactions with customers and potential customers.
It uses data analysis about customers’ history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.
A Customer relationship management system helps companies stay connected to customers, streamline processes, and improve profitability. The goal of a Customer relationship management system is simple: Improve business relationships.
Microcorporate helps you customize Calendar/Reminder System, Document Storage, Email Marketing, Internal Chat Integration, Lead Scoring, Auto-response, Marketing Automation Integration, Mobile Access, Quotes/Proposals, Segmentation, Social Media Integration, Task Management, Territory Management, Marketing & Sales Analytics and other industry specific areas of Customer relationship management system.